EVENT MANAGEMENT & ON-SITE OPERATION
Operating from TOKUSHIMA,TOKYO and OSAKA
with a network of 400 professionals
We build the right team for every project.
Multilingual supporrt ensures smooth event operations.
WORK 01
Staff Coordination
We assign the most suitable staff for reception, guidance, operations, and event management based on each project’s scale and requirements.
WORK 02
Staff Training & Rehearsal
We share roles, service standards, and emergency protocols in advance to ensure smooth and confident on-site execution.
WORK 03
Reception & Flow Management
From reception design to queue control and venue guidance, we ensure smooth visitor flow throughout the event.
WORK 04
Stage & Program Management
We coordinate speakers, stage transitions, and all production teams to ensure seamless program execution.
WORK 05
Guest Services & Concierge
Through attentive support and guidance services, we enhance guest satisfaction and deliver a comfortable event experience.
WORK 06
Emergency & Issue Response
We respond quickly to unexpected issues such as staffing shortages, equipment failures, and crowd control challenges.
No language barriers,
on every site
.
In event operations, accurate communication across languages is essential to delivering a successful on-site experience.
T.O.A noma provides staff capable of supporting five languages.
We assemble the optimal team based on required languages, headcount, and skill levels.
🇯🇵
Japanese
日本語
🇬🇧
English
🇰🇷
Korean
한국어
🇨🇳
Chinese
中文
🇮🇹
Italian
Italiano
Languages other than the above can also be arranged upon request.
*We do not provide professional interpretation services. We arrange only staff with conversational-level proficiency; professional interpreter arrangements will be outsourced to partner companies.
CASE 01 | Global Corporate Networking Event
Hitachi Switzerland
Networking Event
Hitachi / Switzerland Networking Event
Global Corporate Project
VIP Hospitality / Multilingual Support
We managed on-site operations for a networking event hosted by the Hitachi Group in Switzerland. The project required hospitality aligned with a global corporate standard and seamless coordination in a multilingual environment. We ensured smooth execution in a setting with both international and domestic guests, delivering service aligned with a global brand experience.
SCOPE OF WORK
Full event operations / VIP hospitality / Multilingual staffing / Program coordination
CASE 02 | Experiential Event / Specialized Staffing
Kids Card Game
Experience Event
Including instructor staffing and on-site management
Experiential Event
Specialized Talent
We managed a hands-on card game experience event for children. Beyond standard reception and guidance, we staffed and deployed professional instructors capable of teaching the game, ensuring each child received careful, personalized support. This is a case requiring both operational execution and specialized instructional skills to balance “fun” and “learning.”
SCOPE OF WORK
Event operations / Instructor staffing / Activity facilitation / Guest support
CASE 03 | Regional Festival / Multilingual Support
Awa Odori
Information Desk Support
Tokushima Awa Odori Festival / Visitor guidance for domestic & international guests
Multilingual Support
We deployed multilingual staff at the information desk for the Tokushima Awa Odori Festival. We supported both domestic and international visitors, enabling clear communication and smooth guidance. This role contributes to presenting a 400-year-old traditional festival accurately to audiences from around the world.
SCOPE OF WORK
Information desk operations / Multilingual staffing / Visitor guidance
From global corporations to local festivals,
we deliver reliable on-site operations regardless of scale or event type.